Privacy Policy for SMS Communications
Last Updated: May 20, 2026
This Privacy Policy explains how Perry L. Henry, LLC (“we,” “our,” or “us”) collects, uses, and protects your information when you interact with us, including through our SMS/text messaging program. By providing your mobile number and opting in to receive text messages from us, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Your name, phone number, email address, and any other information you provide when opting in.
- Message Data: The content of messages sent to or from you, message frequency, delivery status, and related metadata.
- Customer Interaction Data: Information about your interactions with our services, such as purchases, inquiries, or support requests.
We do not sell or share your mobile number or SMS consent with third parties for their own marketing purposes.
2. How We Use Your Information
We use your information to:
- Send SMS messages you have opted in to receive, including:
- Alerts
- Reminders
- Updates
- Promotions
- Customer support messages
- Improve our services and communication
- Maintain compliance with legal and carrier requirements
- Prevent fraud and ensure security
Message frequency varies. Message and data rates may apply.
3. SMS Opt‑In and Opt‑Out
Opt‑In
By providing your mobile number and agreeing to receive messages, you consent to receive SMS communications from us. Consent is not a condition of purchase.
Opt‑Out
You can opt out at any time by replying STOP to any message.
You may also reply HELP for assistance.
After opting out, you may receive a final confirmation message.
4. How We Share Your Information
We may share your information only with:
- Service providers who help us deliver SMS messages (such as Broadvoice)
- Vendors who support our operations (e.g., CRM, analytics, customer support tools)
- Legal authorities when required to comply with law or protect our rights
We do not sell or rent your personal information.
All service providers are required to protect your information and use it only for the services they perform on our behalf.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
SMS message logs may be retained by us or our service providers for auditing and compliance purposes.
7. Children’s Privacy
Our SMS program is not intended for individuals under the age of 13. We do not knowingly collect information from children.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your information
- Withdraw consent for SMS messaging
To exercise these rights, contact us at:
plh-cpa@plh-cpa.com
726 East Shotwell Street, Bainbridge, GA 39819
229 246 0550
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of our services after changes means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our SMS program, contact us at:
plh-cpa@plh-cpa.com
726 East Shotwell Street, Bainbridge, GA 39819
229 246 0550